Terms of service

Terms of Service

Last Updated: June 2026

Welcome to NipponNest.

These Terms of Service ("Terms") govern your access to and use of the NipponNest website, products, services, content, and related offerings. By visiting our website or purchasing products from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

If you do not agree with any part of these Terms, you should discontinue use of our services immediately.

1. About NipponNest

NipponNest is an online retailer specializing in soap-making tools, silicone molds, handcrafted workshop supplies, artisan crafting accessories, and related products designed for creators, hobbyists, and small businesses.

Our goal is to provide carefully selected tools that support creativity, craftsmanship, and professional-quality handmade production.

2. Acceptance of Terms

By accessing our website, creating an account, placing an order, or otherwise using our services, you acknowledge that:

  • You have read these Terms.

  • You understand these Terms.

  • You agree to comply with these Terms.

  • You are legally capable of entering into a binding agreement.

If you are using our website on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

3. Eligibility

To make purchases through our website, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Provide accurate information.

  • Use our services only for lawful purposes.

  • Comply with all applicable laws and regulations.

We reserve the right to refuse service to anyone for lawful reasons.

4. Product Information

We strive to present accurate descriptions, specifications, images, and pricing information.

However, we do not guarantee that:

  • Product descriptions are entirely error-free.

  • Colors displayed on screens precisely match actual products.

  • Measurements are exact without minor manufacturing tolerances.

  • Packaging will always appear identical to website images.

Handcrafted and manufacturing-related variations may occur.

Minor differences do not constitute product defects.

5. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities.

  • Discontinue products.

  • Modify specifications.

  • Change packaging.

  • Introduce updated versions.

Inventory displayed on the website may occasionally differ from actual stock levels.

6. Pricing

Prices displayed on the website are subject to change without notice.

We reserve the right to:

  • Correct pricing errors.

  • Update product pricing.

  • Adjust promotional offers.

  • Modify discounts.

If a pricing error occurs after an order is placed, we may contact the customer to confirm whether they wish to proceed under the corrected pricing.

7. Order Acceptance

Submission of an order does not guarantee acceptance.

NipponNest reserves the right to:

  • Refuse any order.

  • Limit quantities purchased.

  • Cancel suspicious transactions.

  • Verify customer information.

Orders may be canceled for reasons including:

  • Inventory shortages

  • Payment authorization issues

  • Suspected fraud

  • Incorrect pricing

  • Regulatory restrictions

8. Payment

We accept payment methods displayed during checkout.

Customers agree that:

  • Payment information provided is accurate.

  • Payment authorization is valid.

  • Sufficient funds are available.

Orders will not be processed until payment has been successfully authorized.

9. Shipping and Delivery

Shipping estimates provided on our website are informational only.

Delivery times may vary due to:

  • Customs inspections

  • Carrier delays

  • Weather conditions

  • Public holidays

  • Global logistics disruptions

NipponNest is not liable for delays outside our reasonable control.

Risk of loss generally transfers to the customer once the package has been delivered by the shipping carrier.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making purchases.

By placing an order, you acknowledge and accept the return conditions outlined therein.

11. Customer Accounts

If you create an account, you are responsible for:

  • Maintaining confidentiality of login credentials.

  • Restricting unauthorized access.

  • Monitoring account activity.

  • Updating account information.

You agree to notify us immediately if unauthorized account access occurs.

12. Prohibited Activities

Users may not:

  • Violate laws or regulations.

  • Submit fraudulent information.

  • Use automated systems to access the website.

  • Interfere with website functionality.

  • Attempt unauthorized access.

  • Distribute malware.

  • Harvest customer information.

  • Copy content without authorization.

Any misuse may result in account termination and legal action where appropriate.

13. Intellectual Property

All website content is owned by or licensed to NipponNest.

This includes:

  • Logos

  • Graphics

  • Product descriptions

  • Text

  • Design elements

  • Images

  • Website layout

  • Branding materials

No content may be copied, reproduced, distributed, or modified without prior written permission.

14. User Content

If customers submit reviews, comments, images, or feedback, they grant NipponNest a non-exclusive, royalty-free license to use such content for business purposes.

Users remain responsible for the content they submit.

Content must not:

  • Be unlawful

  • Be defamatory

  • Violate intellectual property rights

  • Contain harmful software

  • Mislead consumers

We reserve the right to remove content at our discretion.

15. Third-Party Services

Our website may contain links to third-party websites or services.

We do not control and are not responsible for:

  • Third-party content

  • Third-party policies

  • Third-party practices

  • External website availability

Use of third-party services is at your own risk.

16. Disclaimer of Warranties

Except where prohibited by law, all products and services are provided on an "as is" and "as available" basis.

We make no guarantees regarding:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted service

  • Specific business outcomes

  • Product suitability for particular purposes

Customers assume responsibility for determining whether products meet their needs.

17. Limitation of Liability

To the fullest extent permitted by law, NipponNest shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Business interruption

  • Data loss

  • Lost opportunities

Our maximum liability shall not exceed the amount paid for the affected order.

18. Indemnification

You agree to indemnify and hold harmless NipponNest, its employees, partners, suppliers, and affiliates from claims arising from:

  • Violation of these Terms

  • Misuse of products

  • Violation of laws

  • Infringement of third-party rights

19. Force Majeure

NipponNest shall not be liable for failure or delay caused by circumstances beyond reasonable control, including:

  • Natural disasters

  • Government actions

  • Labor disputes

  • Transportation disruptions

  • Internet outages

  • Supply chain interruptions

  • Pandemics

20. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws without regard to conflict-of-law principles.

Customers may also retain rights under local consumer protection laws.

21. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between customers and NipponNest regarding use of our services.

23. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions become effective immediately upon publication.

Continued use of our website constitutes acceptance of revised Terms.

24. Contact Information

NipponNest

2695 Rue de Kyoto
Québec, QC G2B 0H6
Canada

Email:
support@nipponnest.store

Phone:
(343) 997-7527

We appreciate your trust in NipponNest and are honored to support artisans, makers, and creators through carefully selected crafting tools inspired by quality, simplicity, and craftsmanship.