Contact Us

We would love to hear from you.

At NipponNest, we are committed to providing thoughtful support and reliable service for every customer. Whether you have questions about our products, need assistance with an order, or simply want recommendations for your next creative project, our team is here to help.

We welcome inquiries from hobbyists, artisans, workshop owners, handmade business operators, and creative makers from around the world.

Customer Support

Our support team can assist with:

• Product recommendations

• Order updates

• Shipping information

• Tracking assistance

• Return and refund requests

• Product usage questions

• Wholesale inquiries

• Custom order requests

• General customer support

Business Information

NipponNest

2695 Rue de Kyoto

Québec, QC G2B 0H6

Canada

Email:
support@nipponnest.store

Phone:
(343) 997-7527

Support Hours

Monday – Friday

9:00 AM – 6:00 PM

Saturday

10:00 AM – 4:00 PM

Sunday

Closed

Response Time

We strive to respond to all inquiries within 24 to 48 business hours.

For faster assistance, please include your order number whenever contacting us regarding an existing purchase.

Our Promise

Every question deserves attention.

Every customer deserves respect.

Every creative project deserves reliable support.

At NipponNest, we are proud to serve a global community of makers who value quality craftsmanship and thoughtful design. Whether you are creating a single handmade gift or building a growing artisan business, we are here to support your journey.

Thank you for choosing NipponNest.

We look forward to hearing from you.